All your questions about lb18 answered in one place
From account verification to deposits, the VIP program, cricket betting, and security — this page has detailed answers to the questions that come up while playing on lb18. Find your question in the sections below, and contact our 24/7 live chat for direct assistance.
Table of Contents
Account Verification
Here you will find answers about what documents are needed to verify your account after registering on lb18, why it is important, and what to do if your request is rejected.
Stay Safe
Important advice on passwords, OTPs, bKash/Nagad PINs, and how to spot fake sites — to keep your lb18 account and funds secure.
VIP Program
Find out how weekly cashback works in lb18's VIP program, what levels are available, and what you need to do to move up. Full details of the benefits are on the lb18 VIP page.
Cricket Betting
Get answers here about the various cricket markets including BPL, IPL, and T20 World Cup, how to read decimal odds, accumulator bets, and the rules when a match is abandoned due to rain.
Deposit Money
Find out everything in this section about how to deposit via bKash, Nagad, Rocket, and bank transfer, the minimum amount required, and what to do if your deposit does not go through.
Still have questions? Get direct help
If you can't find an answer on this FAQ page, lb18's support team is available seven days a week, 24 hours a day. Support is available in both Bengali and English.
For urgent matters, such as account issues or a deposit not going through, the fastest resolution is via live chat. For less urgent matters, you can also contact us by email.
Don't have an lb18 account yet?
Register, deposit, and get a 100% bonus up to ৳8,000 — for players aged 21+ only.
Go to lb18 Login page